FAQ

What kind of products does First Glove sell?

First Glove is one of the largest manufacturers of disposable gloves. We have a large selection of industrial and medical-grade gloves. Whether you need a box for the garage or a pallet for your distribution business we have you covered.

What is "mil" thickness?

Mil thickness refers to the density of the glove. Gloves with smaller mil thickness such as 3 mil, are lighter gloves that should be used for short duration light-duty tasks. Gloves with a higher mil thickness such as 8 mil, are heavier duty gloves that can be worn for longer periods of time with higher puncture and chemical resistance due to the thickness.

What glove material is best?

Choosing the right material is dependent upon the use of the glove. Nitrile gloves are stronger than vinyl and latex, and are commonly used in automotive, industrial, manufacturing, janitorial industries. Latex gloves are available in both light and heavy-duty meaning they can be great for a wide variety of uses, however the concern of latex allergies should be taken into caution prior to using. Vinyl gloves are the lowest puncture resistant but the most economical, commonly used among food service, janitorial and beauty industries.

Can you private label?

Absolutely! We offer personalization options with your company branding, we’d love to explore the possibilities with you. Email SALES@FIRSTGLOVE.COM to learn more about our private label program.

How can I find out about new product launches?

We love telling our customers about all the new ways to get First Glove. Follow us on Instagram @first.glove for the latest updates. We'll keep you posted on new product launches, limited edition collections, special collaborations, and more.

Is there a product minimum for placing a wholesale / pallet order?

Yes. Our sales team can assist you with orders of 105 cases or more.

If you’d like to purchase fewer than 105 cases, you can place an order directly from our website.

Can I get free samples before I order?

Yes! Please email SALES@FIRSTGLOVE.COM with any sample requests.

How do I become an exclusive distributor of First Glove products?

Email SALES@FIRSTGLOVE.COM to fill out an application and one of our account managers will contact you.

I have latex allergies, what glove is best for me?

If you have latex allergies we recommend looking at the nitrile and vinyl glove options. Nitrile would be a great product if you are in need of a heavier duty glove that provides chemical and puncture resistance. Whereas vinyl gloves would be a good solution if you are in need of a lighter glove for settings involving frequent glove changes.

How do I know if a glove is too small?

Examples of a glove that is too small: rips between the thumb and pointer finger, rips in between fingers or at knuckles (not enough material to stretch fingers in different directions!).

How does subscribe & save work?

If you choose to subscribe & save to your product, you will receive repeat deliveries every 30 days. This will be automatically charged to your original payment method. Subscribe & save benefits include 20% off your orders, early access to new products.

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your subscription portal here. Once signed in, you just need to choose “Cancel Subscription”, which is beneath the product image. Please note that we require a minimum of 2 business days notice before your next delivery, so that we can ensure this can be cancelled in time for you.

I forgot to cancel my subscription, can I cancel an order which has renewed?

Sorry, no. You will receive a reminder email about your subscription renewal at least 2 business day’s before it is processed. We require at least 1 business day’s notice to cancel an upcoming shipment. If your renewal order has already been processed, we are unable to cancel this.

Where does First Glove ship to?

We currently ship everywhere in the United States, Canada, The Caribbean and South America. Our goal is to bring First Glove to the whole world. Email us at (sales@firstglove.com) and let us know what country you’d like us to have on our radar.

How much does shipping cost?

We offer free UPS Ground on all orders above $75 shipping to the contiguous US.

What is my order number?

Online order numbers start with the letter R and are followed by 9 digits. You’ll see this on your original order confirmation as well as any shipment emails.

For wholesale Purchase Orders, your order number is your receipt number and can be found in the subject line of your emailed receipt.

Can I cancel or change my order once I've placed it?

Our team moves quickly to get your order shipped out ASAP, which means that we aren’t able to cancel or make any changes to an order once it’s been placed.

When will I receive my order?

All orders have a 1-2 business day processing time at our warehouse before they hit the road. Once your order leaves our warehouse, how long it takes to deliver depends on your shipping method selected at checkout. Via UPS Ground, your order will arrive within 1-5 business days, depending on your location.

Our warehouse team takes a much-deserved break on weekends and federal holidays, so orders placed on those days will be shipped the following business day.

What’s your return and exchange policy?

If you decide that your new First Glove box/case order isn’t perfect for you, you can return it within 30 days of your purchase. Email SALES@FIRSTGLOVE.COM, and we’ll take care of the rest. All pallet wholesale orders cannot be returned.

In order to exchange an item, you can send your original order back as a return and place a new order online at your earliest convenience. Please keep in mind that it may take up to three weeks for us to issue your refund.

We do not offer refunds for shipping fees, you will only be refunded the cost of the item(s) you return if you originally selected expedited shipping for your order. Please note all returns must be shipped in a box, so we recommend holding onto your original packaging through the trial period. We'd suggest flattening it for easy storage!

How do I make a return?

Email SALES@FIRSTGLOVE.COM, and we’ll get back to you with next steps. Please note that original shipping fees are non-refundable, and we only offer free returns in areas where we also offer free shipping. Additionally, it may take up to three weeks for us to issue your refund.

Do you ship to P.O. boxes?

Sorry, we don’t. Because we ship with UPS, we are unable to deliver to P.O. boxes or APO/FPO addresses.

What’s your shipping cut off time?

Our shipping cut off time is 12:30 pm EST (9:30 am PST). Any orders placed after our cut off time will ship the next business day. Please note that we do not offer Saturday shipping.

What's the minimum order for LTL freight Shipment?

Orders of over 25 cases are shipped via freight (LTL) and may have extended shipping times compared to UPS Ground. Orders above 300 lbs. or 20 cases may also be considered freight orders.

Do you offer bulk discounts?

Yes, wholesale pricing, please email SALES@FIRSTGLOVE.COM to start the conversation!

How does First Glove think about social impact?

At First Glove, we know that hand protection is essential, but not always accessible. That’s why it’s our mission to create equitable access to gloves. As part of this work, we partner with Bower Mission, a nonprofit organization that provides homeless and hungry New Yorkers and provides services that meet their immediate needs and transforms their lives from poverty and hopelessness to hope. Bowery Mission has made accessible 250,000 meals possible since it began.

What causes does First Glove support?

The Bowery Mission, since partnering, we have donated 250,000 disposable gloves of product (and counting!) to the Bowery community!

How can I get in contact with you?

Email SALES@FIRSTGLOVE.COM, and we’ll get back to you as soon as possible. Drop in any relevant details in your message, like an order number, photos, or anything else that might help, and we’ll be able to take care of it even faster.

Your cart is empty

Best Sellers